October 2005 - Workplace Skills Workshops - monthly-dev

Business and Workplace Skills - Oct. 2005

Date: 2005, Oct 13

From: David Jordan

Business and Workplace skills

Please join us for the following workshops. These are open to everyone

at Mission College, faculty, staff, and administration. These are free,

no cost workshops.

- Have you ever had an etiquette question you were afraid to ask?

- Looking for a promotion? Learn how to make your case and negotiate for

a promotion.

- Tired of bad customer service?

- Learn how to address a delicate situation with a colleague.

There are 6 sessions that are part of a series. You may attend one or

many, however as they are self-contained modules.

Description of the program:

Soft skills are the non-technical skills, abilities, and traits that

workers need to function in a specific employment environment. They

include four sets of workplace competencies, problem-solving and other

cognitive skills, oral communication skills, personal qualities and work

ethic, and interpersonal and teamwork skills.

Modules:

1.Business etiquette basics Oct. 14, 2005 10am/ 90 min. - CC #3

2.Communication skills Nov. 10, 2005 1pm/ 90 min. - Room TBA

3.Office Etiquette Dec. 8, 2005 1 pm/ 90 min. - Room TBA

4. Courtesy and customer service Spring 2006 TBA

5.Work ethics/team work Spring 2006 TBA

6.Professional wardrobe Spring 2006 TBA

Cultural Tolerance Workshops