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Reports to College Council

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Business and Workplace Skills - Oct. 2005

Date: 2005, Oct 13

From: David Jordan


Business and Workplace skills

Please join us for the following workshops. These are open to everyone

at Mission College, faculty, staff, and administration. These are free,

no cost workshops.


- Have you ever had an etiquette question you were afraid to ask?

- Looking for a promotion? Learn how to make your case and negotiate for

a promotion.

- Tired of bad customer service?

- Learn how to address a delicate situation with a colleague.


There are 6 sessions that are part of a series. You may attend one or

many, however as they are self-contained modules.


Description of the program:

Soft skills are the non-technical skills, abilities, and traits that

workers need to function in a specific employment environment. They

include four sets of workplace competencies, problem-solving and other

cognitive skills, oral communication skills, personal qualities and work

ethic, and interpersonal and teamwork skills.




1.Business etiquette basics Oct. 14, 2005 10am/ 90 min. - CC #3

2.Communication skills Nov. 10, 2005 1pm/ 90 min. - Room TBA

3.Office Etiquette Dec. 8, 2005 1 pm/ 90 min. - Room TBA

4. Courtesy and customer service Spring 2006 TBA

5.Work ethics/team work Spring 2006 TBA

6.Professional wardrobe Spring 2006 TBA


Cultural Tolerance Workshops


Date: Oct 21, 07:11

From: DJ


Classified Professional Development Training Survey


Date: Nov 09, 06:49

From: Dj


Classified Professional Development Survey.


Could you please respond by email. Indicating which below you might be interested in receiving training and professional development. Thanks.


  • Navigating your career/Career planning
  • Leadership development
  • Dealing with emotional behavior
  • Basic principles for a collaborative workplace
  • Handling emotions under pressure
  • Moving from conflict to collaboration
  • Influencing for win-win outcomes
  • Personal strategies for navigating change
  • Raising difficult issues with your supervisor or co-worker
  • Managing your priorities
  • Problem solving tools and techniques
  • Recognizing positive results and giving constructive feedback
  • Getting good information from others and getting your ideas across
  • Diversity awareness
  • Recharging your batteries/Workplace survival skills
  • Taking on a new assignment & keeping your boss informed
  • Improving customer service
  • Dealing with difficult customers/students
  • Making the most of team differences
  • Effectively participating in group meetings
  • Handling violence in the workplace
  • Time/Project Management
  • CalPERS Retirement
  • Non-verbal communication skills
  • Effective communication skills
  • Active listening skills
  • Communication & gender: How men & women can communicate more effectively
  • Spanish for Classified staff
  • How to de-clutter & organize your work space
  • Developing & achieving personal goals
  • Speaking with confidence
  • Improving communication with international students
  • Improving facilitation skills
  • CPR training
  • First aid
  • Healthy Cooking Demo
  • Stress management
  • FrontPage for web design
  • Excel
  • Access
  • PowerPoint
  • Word
  • Outlook
  • Publisher
  • Adobe Photoshop
  • Misc. ________________________



Please list other workshop topics that would be of interest to you





Thank you for completing this survey. Your input and suggestions are valued and will be used to plan Classified Professional Development training.


Please email your response to David Jordan (jordandc@laccd.edu)


The results of the survey will be published, and the Staff and Professional Development Committee will coordinate said training.



David Jordan

Chair of Professional Development


Diversity Meeting of 11-16


Date: Nov 14, 08:58

From: DJ


n our last meeting of Staff Development on 11-03-05 we discussed whether the Diversity ICommittee should continue as an ad hoc sub-committee of Staff Development. We decided that we would bring this up on the agenda for discussion with the Diversity Committee and invite members of Staff Development to attend that meeting to give their input.


I received this notice from Myriam about the Diversity Meeting this Weds. Hope to see you all there.


The Diversity Committee will be meeting this Wednesday, Nov.16th at 1:30 pm in Instructional Building Room 2019.


- David Green- funding

- David Jordan- staff development

- Simon Rodriguez- ASO president



Myriam Mekelburg (co-chair)

EXT 3414


Agenda for Staff Dev Meeting 12-05-05


Date: Nov 29, 07:27

From: dj


Agenda for this month's Staff Dev Meeting: on 12-05-05


1. Diversity Committee

2. Holiday Party

3. Training Questionnaire - for Classified Staff

4. Misc.


see you on Thursday, at 12:30 pm in the AACR.


Desktop Training Series


Date: Dec 02, 16:48

From: dj


herre is the first in a series we will call "Desktop Training".

This means you do the training at your computer.


When you have completed your training email Professional Development and we will send you a short assessment and then provide you with a certificate of completion. Enjoy.


The first training is "Managing Files"


go to http://profj.us/training/filemanage.htm

click on welcome, and type


This training is provided courtesy of @One.


Wellness Seminar


Date: Dec 07, 10:13

From: dj


Please join Professional Development today 12-07-05 for a "Free Lunch" sponsored by "El Pollo Loco" and Free "Empowering Wellness" Seminar hosted by Longevity, Inc. - topics to be covered are


1. Life -saving treatments for stroke and heart disease

2. Early warning signs of stroke and heart disease

3. Women and heart disease

4. Prevention and treatment of cancer

5. Easy lifestyle changes that you can make to help prevent cancer, stroke, and heart disease.


Hope to see you there.


David Jordan

Chair of Professional Development


Title V Annual Report for Staff Development 12-12-05


Date: Dec 12, 17:04

From: dj


here is the report:




Diversity Meeting of 12-15


Date: Dec 16, 14:11

From: dj


Present: Irv Ostrow, Lilamani de Silva, John Glavan, Dr. Jose Leyba, David Jordan, Margie Long, Robert Crossley, Crystal Caldwell.


1. We had a conference call with Dr. Tom Brown

here is a link about Dr. Tom Brown and his group


we discussed that we need a Strategical Plan for Mission College. We need to do a survey of our students - contact Esau Tovar of Santa Monica College (former Mission College student) -

see http://www.rpgroup.org/publications/ejournal/Volume_1/tovar_simon.htm


below of some ideas for new strategies:


1. Extended new student orientation for students


2. Use of intrusive/developmental counseling.


3. Provided professional development opportunities to faculty on student pedagogy.


4. Extra and co-curricular activities for program participants.


5. Tutorial support.


We will meet with Dr. Tom Brown, as an independent consultant and work on an overall plan for Diversity and Professional Development for 2006.


updated minutes of 12-15-05 meeting of Diversity and Professional Development


Date: Dec 16, 14:36

From: dj


here are some short meeting notes of our meeting yesterday 12-15-05


Present: Irv Ostrow, Lilamani de Silva, John Glavan, Dr. Jose Leyba, David Jordan, Margie Long, Robert Crossley, Crystal Caldwell.


1. We had a conference call with Dr. Tom Brown

link with information about him is located at http://www.tbrownassociates.com/about/about.htm

He is an independent consultant, and possibly could provide us with some planning and strategy sessions at Mission to assist us with our goals and objectives of our Committee.


2. We discussed that we need a Strategical Plan for Mission College to improve student success, and to assist with Professional Development and Diversity training.


3. It would appear tha we need to do a survey of our students and conduct some student focus groups - Dr. Brown suggested we contact Esau Tovar of Santa Monica College (former Mission College student) -

see http://www.rpgroup.org/publications/ejournal/Volume_1/tovar_simon.htm

We should get the student inventory from Esau at Santa Monica and consider adapting it for Mission College.


Esau Tovar has done extensive research on student success

see - http://homepage.smc.edu/tovar_esau/CFI_CCCCO.html

        • see below a short excerpt -


4. We decided to work with Dr. Tom Brown and the Diversity and Professional Development Committees and Dr. Leyba in planning some new strategies during January and early Spring semester.


5. A meeting will be planned for early January for the two Committees to re-convene, and Dr. Tom Brown will assist - in person.


6. We decided to invite additional individuals to participate in this planning including Student Services, Admissions, Counseling, and the like to make the planning more all inclusive, and representative of our fine diversity at Mission College.


David Jordan

Chair of Professional Development




****here is the excerpt from Esau Tovar:



Goals, Objectives, and Key Components of the Student Success Project




The overarching goals of the program were:


1. To increase the success rate and thereby decrease the high rate of academic and progress probation of new students; and


2. To increase retention and persistence rates for these students.


Program Objectives. The objectives for the Student Success Project were as follows:


1. Increase by .4 points, the GPA of students who enrolled in English and math classes where faculty implemented collaborative learning techniques as compared to students in the control group taking these classes.


2.Increase by 25% over a baseline of 48%, the success rate of students in English and math classes compared to the control group.


3. Decrease by 20% by the end of the second year of operation, the probationary rate of program participants compared to a control group.


4. Increase by 15%, the persistence rate (i.e., enroll in the following semester) of program participants who participated in at least two interventions as compared to the control group.


5. Increase the overall success rate of program participants by 20% over the success rate of the control group as a result of all intervention methodologies (e.g., collaboratively taught classes, intrusive counseling, extended orientation, and peer tutoring).


Key Strategies (Interventions). To support the objectives listed above, a set of key interventions were developed, studied, and evaluated. These included:


1. Extended new student orientation for students and “significant others.”


2. Use of intrusive/developmental counseling.


3. Provided professional development opportunities to faculty on student pedagogy.


4. Extra and co-curricular activities for program participants.


5. Tutorial support.





Meeting Information for 2-10 Student Success, Retention, and Engagement Workshop


Date: Jan 20, 15:58

From: dj




is link for information and materials for our 2-10 Meeting on Student Success, Retention, and Engagement Workshop with Dr. Tom Brown and Mario Rivas, consultants.




Student Success Symposium for 2-10 Invitation


Date: Jan 31, 15:25

From: dj

TO: All Staff and Faculty February 1, 2006


FROM: Jose A. Leyba, Interim President

David Jordan, Chair, Staff Development Committee


RE: Student Success Symposium



You are cordially invited to attend “Reaching the Finish Line,” a workshop and forum on student outcomes, student success, and retention. It will take place on Friday, February 10, from 9 a.m. to 1 p.m. in ( Room TBA ).


Sponsored jointly by the President’s Office and the Staff Development Committee, this event is part of our efforts to provide you with staff development activities of value, particularly in this year of the accreditation self-study. The forum also offers an opportunity for you to meet and interact with two individuals who are highly knowledgeable and respected in the area of student outcomes. Dr. Thomas Brown and Dr. Mario Rivas will lead the symposium.


Dr. Brown is a lifelong educator with an impressive record of success in creating academic and student affairs programs that promote increased satisfaction, achievement, and retention. Dr. Brown is known for his ability to communicate effectively with the diverse constituencies that comprise educational institutions, organizations, and communities.


Dr. Rivas has worked with thousands of students in a 27-year educational career. In that time, he has learned much about how students support themselves to succeed. He will offer a list of recommendations for how to maximize student success. Drs. Brown and Rivas are co-authors of the article, "Pluralistic Advising: Facilitating the Development and Achievement of First-Year Students of Color."


Please plan on joining us on February 10. A continental breakfast and light lunch will be served. In order for us to make the proper arrangements, please RSVP if you plan to attend by notifying Shirley Hollingsworth, President’s Office, (818) 364-7795.


If you would like to know more about Dr. Brown and Dr. Rivas, please visit the following Internet site for brief bios:



agenda for 2-09 first meeting of Spring 2006 semester


Date: Feb 07, 06:55

From: dj


Welcome back everyone. We will have our first Staff Development Meeting this Thursday, 2-09 in AACR just before Academic Senate.


Let's plan our events, training, etc. for the semester at that time. Hope to see you all there. by the way we now have our own page at http://lamission.edu/staffdev and the link is under faculty. See you all there.


Retirement Planning 101 - 2-23-06


Date: Feb 21, 17:58

From: dj


Please join Professional Development this Thursday at 1:30 pm in Campus Center 5 for


RETIREMENT PLANNING 101 - Investor and Consumer Secrets to Protect, Secure and Plan Your Retirement by respected Registered Financial Consultant Oren Peretz - for flyer click on



Student Success Symposium Materials


Date: Feb 21, 18:00

From: dj


here are student success materials




agenda for 3-02-06 meeting


Date: Feb 28, 08:45

From: dj


We will discuss the 2-10 Student Success workshop co-sponsored by Staff Development, and the College District Spring Student Success Workshop and Accreditation.



Los Angeles Community College District

Spring Student Success Workshop


“Building a Culture of Student Engagement”


Los Angeles Trade Technical College

Friday, March 3, 2006






I. Check in & Continental Breakfast 8:15 a.m.

II. Welcome 9:00 a.m.

Rocky Young, Chancellor, LACCD

Sylvia Scott-Hayes, President, LACCD Board of Trustees

III. The LACCD Student Success Initiative 9:10 a.m.

David Beaulieu, ELAC Academic Senate President

IV. Workshop Overview 9:20 a.m.

Gary Colombo, Chancellor’s Liaison

V. “LifeMap: A Learning-Centered System for Student Success” 9:30 a.m.

Dr. Michael Bosley, Assistant Provost, Valencia Community College, Florida

VI. College Breakouts .11:00 a.m.

Deborah Harrington, LAVC Senate VP & STARS Program Director

VII. Summary Reports & Workshop Wrap Up 12:00 p.m.


materials on our Student Success Workshop of 2-10



building a culture of engagement



The Positive Commandments: Ten Ways Community Colleges Help Students Succeed



The Negative Commandments: Ten Ways Community Colleges Hinder Student Success





answers to Accreditation Questions - Sub-Committee 5 - Standard 3-A - Institutional Evaluation


Date: Mar 09, 12:16

From: dj


sub-committee 5 - Staff Development - Accreditation Questions


5. The institution provides all personnel with appropriate opportunities for continued professional development, consisten with the institutional mission and based on identified teaching and learning needs.

a. the institution plans professional development activities to meet the needs of its personnel

b. with the assistance of the participants, the institution systematically evaluates professional development programs and uses the results of these evaluations as the basis for improvement.


- what professional development programs does the institution support ? -


see staff development plan of 9/01/00 -(http://lamission.org/staffdev/staffdevplan.htm) (1) - which includes activitities and projects including responsible party, and timeline for all three segments of Staff Development (Faculty,Classified,Adminsitration, and Executive training and development) was adopted by the committee


- how does the institution identify teaching and learning needs of its faculty and other personnel?


The Vice President of Academic Affairs, the Presdient and Staff Development review existing criteria for eligble staff and faculty development and develop goals jointly with the Academic Senate on faculty development and develop a plan, to include strategies for goal attainment. The plan includes in-house workshops, conferences, seminars, site visits, best practices, and guest speakers.


- what processes ensure that professional development opportunities address those needs?


- The Staff Development Committee meets every month before the Academic Senate and plans activities for faculty and staff


- how does the college ensure meaningful evaluation of professional development activities?


No formal evaluation occurs. Participants in conferences must fill in a school form stating what they leared at the conference. In workshops, participants are requested to fill in evaluation forms.


- what impact do professional development acitivities have on the improvement of teaching and learning?


Faculty implement what they learn in the classroom. (see the update of staff development activites to demonstrate the impact of professional development activities on teaching and learning - (http://lamission.edu/staffdev/update.htm) (2)


- how does the institution evaluate that improvement


Evaluation is done through evaluation of faculty, and as part of that process, the faculty provides data and information on their faculty development and improvement activities.





1. Comprehensive Staff Development Plan - 9/01/00



2. Update on Staff Development Activities from 2001 - to - present




updated: 3-09-06 at 12:11 pm

David Jordan

Chair of Staff Development


report to College Council on 3-15-06


Date: Mar 16, 09:46

From: dj


report to college council 3-15-06


1. Staff Development and President's Office sponsored a very successful - Student Success Symposium on 2-10 - check our website at http://lamission.edu/staffdev for posted notes, audio of that workshop - under "Student Success"


2. Staff Development in conjunction with the IT and Hanh Tran and the Academic Senate were able to obtain for $1500 - free attendance for all faculty, staff, classified, and even students to the Tech Ed Conference in Pasadena on 3/27, 28, 29 - Monday, Tuesday, Weds. at the Pasadena Convention Center - you can register free at http://techedevents.org/lamc - please email David Jordan what event you attended and any notes, so we can organize a list of new technology we can implement at Mission college.


3. Staff Development met on 3-02 and passed the following three motions:


Motion 1

Staff Development recommends that Mission College establish an hour at Mission each week, that is free for activities, speaches, etc. to promote College unit. no other meetings will be scheduled during the "College Hour"


Motion 2

Staff Development recommends that Mission College should establish a standing committee for Student Success and Retention with broad based participation through all entitties, units, and departments of the college.


Motion 3

Staff Development recommends that Mission College through its IT Department, Technologoy Committee, and other related departments and units develop a web based calendaring system with easy access, navigation and use to schedule events and activities at the college, and to establish and Ad Hoc Calendaring Scheduling Committee which will develop a set of policies, procedures, and priorities in the scheduling of college events.


Tech Ed 2006 Pasadena March 27, 28, and 29 - 2006


Date: Mar 30, 06:37

From: dj


A number of us just attended the 11th Annual Technology in Education Conference in Pasadena, California, and here is a blog for useful links on some of the new and exciting technology and for your comments. see blog at http://techedlamc.blogspot.com/


I believe we had about 30 faculty, administrators, classified, and staff attend the conference. We will receive the numbers shortly and let you know the exact figure.


If you have any ideas, comments, or your own new technology which you have "infused" into your classroom, or life, you can post to this blog, by just sending an email to

djatty5.lamc@blogger.com ( the blog editor - i.e. me reserves the right the edit, and/or delete postings if deemed appropriate) or you can click on djatty5.lamc@blogger.com


If you attended Tech Ed and learned new things, please share by emailing to the blog. This is a great way to share the wealth of information at Tech Ed.


hope this helps.


agenda for 4-06-06 meeting


Date: Apr 05, 18:16

From: dj


Staff Development Meeting tomorrow Thursday, April 6, 2006


1. Discuss Staff Development Training

to incorporate what we learned at Tech Ed - blogs, wikis, webpages, etc.


2. Discuss Faculty training area


3. Discuss Student Success Initiative


4. Discuss College Retreat on 4-21


minutes of 4-06-06 meeting


Date: Apr 06, 17:23

From: dj


1. We discussed using a "wiki" to edit the existing, and out-dated Faculty Handbook - see http://profj.us/handbook


M/S/A that Staff Development will post the faculty handbook on a wiki, and work with other faculty to update the faculty handbook so that it can be ready for Fall 2006 Flex Day.


the wiki was established at http://faculty-handbook.pbwiki.com

and faculty were emailed and encouraged to help Staff Development in editing,updating and contributing to the wiki.


2. We discussed establishing a dedicated Faculty Training Area, possibly in LRC 205, or in faculty offices. DJ will contact Gary Prostak to discuss work environment issues for establishing such a dedicated training location.

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